Byron Merritt

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Specialty Brand Experience Design.
Topics Service Excellence, Customer Experience, Design Innovation.
Current Position Vice President of Brand Experience Design at Delta Air Lines.

Who is he? Byron Merritt is a global leader in design and innovation, with notable experience at Nike and IDEO.

Inspiring talks on the intersection of digital and physical experience.

Recognized as a global thought leader in design and innovation.

Award-winning experiences shared at Nike events and international conferences.

Contributions to design innovation through projects at Nike and IDEO.

Publications on the importance of customer experience in brand design.

Pioneered as the first Vice President of Brand Experience Design at Delta Air Lines.

Over 13 years leading consumer-inspired experience design at Nike.

Recognized for his contribution to developing innovative consumer experiences at IDEO.

Byron Merritt leads the evolution of brand experience at Delta Air Lines, merging design and innovation to create meaningful customer connections.

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