Shep Hyken
- Specialty Customer service and customer experience.
- Topics Amazing customer service, customer engagement, customer experience management, customer loyalty, internal service, customer relationships.
- Current Position International speaker, customer service and customer experience expert.
Who is he? Shep Hyken is a renowned international speaker and customer service expert, known for his energetic and entertaining presentations focused on building loyal relationships with customers and employees.
Shep is a member of the National Speakers Association Hall of Fame and has worked with hundreds of clients, from Fortune 100 companies to small businesses. His customized presentations are known for their impact and relevance.
New York Times and Wall Street Journal bestselling author.
He has written several books on customer service and loyalty, all recognized for their practical and effective approach.
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